Refund Policy

At Golden Bulls International, we strive to provide high-quality forex training and educational content. Before enrolling, please read this Refund Policy carefully. By purchasing any of our training programs, courses, or educational products (“Courses”), you agree to comply with and be bound by this policy.

1. No Automatic Refunds

All payments for access to Courses are final and non-refundable, except as expressly provided in this policy. Once access to Course content has been granted, no refunds will be issued based solely on change of mind, inability to complete the Course, or dissatisfaction with learning outcomes.

2. Eligibility for Refund Consideration

Refunds may be considered in limited and specific circumstances, subject to the following conditions:

• A written refund request must be submitted within [number of days] days from the date of purchase.
• The request must clearly state a valid reason and supporting documentation if required.
• Eligibility will be assessed on a case-by-case basis at our sole discretion.

Requests submitted after the applicable timeframe or lacking sufficient justification will not be accepted.

3. Access and Content Usage Rule

To qualify for a refund consideration:

• You must not have completed more than [specified %] of the Course content;
• You must not have downloaded or retained any proprietary Course materials beyond what is permitted under the access terms.

If you have accessed or downloaded most of the Course content, your request will be deemed ineligible for refund.

4. Exceptional Circumstances

We may offer refunds or alternative solutions in exceptional cases such as:

• Verified medical emergencies;
• Verified personal or family emergencies;
• Other extraordinary circumstances as determined by us.

Even in such cases, refunds may be issued as credits toward future Courses or services rather than direct monetary reimbursement.

5. Refund Process

• Approved refunds will be processed within [number of days] of approval.
• Refunds will be issued only through the original method of payment.
• You agree that any processing fees charged by payment providers may be deducted from the refund amount.

6. Limitations and Exceptions

• No refunds are provided once the Course has commenced, been completed, or if significant portions of the content have been accessed.
• Refund eligibility is restricted to one refund per customer, per Course or product, unless otherwise specified.
• Refunds do not apply to downloads of digital materials, live sessions already attended, or other non-returnable content.

7. Chargebacks & Disputes

By enrolling in any Golden Bulls International Course, you agree not to initiate chargebacks or payment disputes with your financial provider without first attempting to resolve the matter directly with us. Unauthorized chargeback attempts may result in denial of future access or other corrective action.

8. Contact for Refund Requests

To request a refund or raise a query, please contact our support team at:

Email: [Insert support email]

Subject Line: Refund Request — [Your Name / Order ID]

Please include:

• Your full name
• Email used for purchase
• Order/invoice number
• Reason for refund and date of purchase
• Any supporting documentation

9. Changes to This Policy

Golden Bulls International reserves the right to modify or update this Refund Policy at any time. Any changes will be effective upon posting to our website.